inMusic - Customer Satisfaction


 

Thank you for taking part in this quick survey about how we performed in our last engagement with you. It should take just 1-2 minutes of your time.

 

We actively use feedback to continually improve our product and support so that we can provide you with the best experience possible. Your comments will help us to learn about what we are doing well and what we need to do better.

 

We sincerely appreciate being a part of your music, hope that we can earn your continued support.




*1 Please enter the seven digit Case Number from the subject line of the email you received.


2 How long did you have to wait before your customer support representative began to help you?
Choose one of the following answers
3 How well did your customer support representatives listen to you?
Choose one of the following answers
4 How knowledgeable was your customer support representative?
Choose one of the following answers
5 How clear was the information your customer support representatives gave you?
Choose one of the following answers
6 How many of your questions did your customer support representatives resolve for you?
Choose one of the following answers
*7 Is this the first time you called or emailed about this question?
*8 On a scale of zero to 10 (with zero being the not likely at all, and 10 being extremely likely) how likely are you to recommend our products to a friend or family member?
Choose one of the following answers
9 What factor was most important to you in selecting your answer to the previous question?

Question index

1Questions